Handling Interruptions

I am working with a client who is always interrupting in meetings. How can I handle this situation and ensure that I'm able to effectively communicate the information that the client needs to know?

Handling Interruptions

I am working with a client who is always interrupting in meetings. How can I handle this situation and ensure that I'm able to effectively communicate the information that the client needs to know?


Interruptions are a common frustration we all face. And its also something most of us are guilty of engaging in somewhere along the line too.

It happens.

It's true that there are some clients who are their own worst enemy. They will attend a meeting you invite them to, there is information that needs to be explained and it can seem as though they are determined not to receive it.

They will ask a complex question, and as you begin to answer they will interrupt and move on to a follow up question. Or disagree with the first part of what you have just said. I've even known clients to ask a question, interrupt and immediately change the subject to something completely unrelated.

So why does this happen and what can we do to manage the situation when it does?