Late Night Emails

I have a client who is always sending emails at all hours of the day and night, including weekends. How can I set boundaries and communicate effectively with this client to ensure that both the client and I are getting the necessary rest?

There are sometimes expectations that you will be available to a client 24/7. However, this is not sustainable or healthy.

It can be a challenge to balance the needs of a demanding client with the need for some much needed shuteye.

If you are trying to impress a client by responding to these emails immediately, you are setting a precedent and creating unrealistic expectations. It's a recipe for disaster in the long run and will leave you ragged. They will never suddenly just 'get it' and change.

Before I give you some tips, there are a couple of things to keep in mind.